Abstract
The cadastral system is a land management and land administration tool to provide a safe and reliable real property registration system. In Ethiopia, however, the attempts to implement a reliable urban cadastral system have not been successful, which translates into a deficient land administration system. This paper is an evaluation of the performance of the urban cadastral system of Addis Ababa, based on the European Foundation for Quality Management (EFQM) excellence model. The nine criteria of the model were used as independent and dependent variables. Data were collected through interviews, Likert-type questionnaires, and focus group discussions, and validated with method-to-method technique. Qualitative and quantitative data analysis techniques (ordinal logistics regression model) were employed. In order to ascertain reliability of the data, Cronbach’s alpha reliability test was performed in SPSS, and a coefficient of 0.883 was calculated, confirming that the items (questions) have relatively high internal consistency. According to the statistical result from the independent variables, the people result criteria estimated the achievement of cadastral organization at most (1.724). The societal result predicted with a coefficient of 0.281 less. This indicates that the people criterion determines more importantly than other variables. Overall, the independent variables scored the performance of the cadastral organization 24.92 out of 40 points. Findings from interviews and group discussion also confirmed that the most bottlenecks for the organizational achievement are the strategic plan, quality of leadership, bureaucratic processes, and supply of resources. Therefore, we suggest that the responsible authorities need to pay more attention to the enabler criteria (especially, the design of policy and strategy, quality of leadership, provision of resource and partnership, and the process), in order to improve the achievements of the urban cadastral system organization.
Highlights
Land is the ultimate resource, without which, life on earth cannot be sustained [1]
Given that the origin of the theory of change lies in the field of monitoring and evaluation, it is an adequate framework for an urban cadastral system performance evaluation in order to determine how much of the intended result of a given intervention is achieved as a result
The European Foundation for Quality Management (EFQM) Excellence Model is based on the logical assumption that excellence in enablers will lead to superior results, and leadership drives policy and strategy, people management, and partnerships and resources, and these three elements influence the results through suitable processes [45]
Summary
Land is the ultimate resource, without which, life on earth cannot be sustained [1]. The 2030 Agenda for Sustainable Development puts land at the center of accelerating and achieving the SustainableDevelopment Goals (SDGs) worldwide. The reason is that land plays a significant role in sustainable development due to its multiple economic, social, political, and cultural dimensions. In terms of the economic aspect, it serves as a basis for livelihood; in terms of the social aspect, land is a space for interaction; in terms of politics, land is a source of power; in terms of culture, land is a symbol of collective identity [2]. The human dimension of land relates to the concepts of land governance, land management, and land administration. These concepts are interconnected, the land administration guideline [1] defines them separately and . According to the land administration guideline, land governance is the process by which decisions are made regarding the access to and use of land, the manner in which those decisions are implemented, and the way that conflicting interests in land are reconciled
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