Performance evaluation of motorlance in the Pre-hospital Emergency System of Tabriz City 2018-2021

Abstract

Background. Studies have shown that the application of motorcycles in the pre-hospital emergency services in an urban environment improves the time index and the quality of services. The present study aimed to evaluate the performance of the services provided by motorlance in the Tabriz metropolis between 2018-2021. Methods. In this cross-sectional study conducted in the Tabriz pre-hospital emergency center, the recorded data about the patients using motorlance between 2018-2021 were collected and examined. The collected variables included the age, sex, chief complaint of the patients, vital signs of the patients, and final result of the mission in the pre-hospital setting. Two important indices of reaction time and response time in all the missions were evaluated. Results. A total of 9866 motorlance missions were completed during the study period. The mean reaction time was 68.24±62.91 seconds, and the mean response time was 641.70±304.48 seconds. Examination of the patients' chief complaint revealed that the lowest reaction time was for patients with abdominal pain (mean 44.90), and the lowest response time was for patients with cardiopulmonary arrest (mean 550.52). Conclusion. It was concluded that the timing indicators of motorlance missions were within the acceptable range for ambulances. Practical Implications. It was found necessary to increase the number of motorlance in metropolitan cities and employ experienced and knowledgeable personnel in motorlance in order to improve the existing situation and the quality of services.