Abstract

This paper aims to evaluate the internal processes of the current land administration in Kenya based on the following parameters that include ownerships, transactions, transfers, inquiries, public records of maps as attributes, issues, and customer satisfaction using stakeholder surveys and focused group discussions. A framework tool was developed for evaluation and shared with potential respondents who were either clients or staff working at the Ministry of Lands to obtain an overview of the performance of the documentation and registration processes of the land administration system (LAS). Data collected were processed and analysed using SPSS 26. To ascertain data reliability, the Cronbach’s alpha test was performed, and a coefficient of 0.908 was calculated, which indicated the presence of high internal consistency of the questions and relevance of the study subjects for the participants. The findings revealed the presence of emerging issues where an average of approximately 28% of clients do not have an idea of land registration transactions. In addition, in Kenya, similarly to other national mapping agencies in the developing world, pre-independence laws have begun, which need to be upscaled or revised to sustain and effectively address issues noted on land administration and policy.

Highlights

  • IntroductionInterest in land is the right to acquire and own land

  • The first goal of this research was to find out what stakeholders or actors in land administration and management look for as information on property registration and ownership transfers

  • It was established that most clients who sought services at land offices responded to the survey claiming to know the entire land registration process or transfer, with 85.8% knowing while 14.2% did not

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Summary

Introduction

Interest in land is the right to acquire and own land. Legal interests refer to formally registered interests in land or rights held in land and beneficial interest to acquire benefits from land. Interests in land and the registers govern proper land administration when documented and processed properly. The lagging registration of interests in rural lands away from the urban zones has made handling rights in those lands difficult. Regulation of overriding interests has become difficult due to the lack of sufficient systems in most African states to verify and validate records due to the lack of continuous performance monitoring of land administration systems. One of the solutions already being applied in developed countries is the use of a cadastral gazetteer that integrates the register with the location of parcels in maps or topographic maps. The integration of the cadastre with a gazetteer is useful in the provision of searches of locations of parcels through the use of documents

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