Performance Evaluation of Enterprise Resource Planning ERP software Selection using COPRAS Method

Abstract

Enterprise Resource Planning (ERP) When implementing settings, most of the companies faced some problems, One of them is their requirements and how to decide the best ERP software that meets expectations Choosing Best Custom ERP Software has been around for a long time an important issue, Because the wrongly selected ERP software requires time and A company's expenses and Impact on market share. On the other hand, ERP software selection is Several criteria are used to make the decision MCDM Problems in literature, to assess this type of problem Several methods have been introduced, one of them is Analytical Hierarchy Process (AHP), It is widely used in MCDM selection problems. COPRAS (Complex Proportionality Assessment) and Based on the concepts of AHP (Analytic Hierarchy Process). A new fuzzy MCDM method is proposed to evaluate the potential maintenance strategy. To estimate ratings and weights Linguistic terms are used. Fuzzy AHP estimation used to calculate the weights of criteria; then, fuzzy set theory and A ranking of alternatives is calculated based on COPRAS. The COPRAS method using for Enterprise Resource Planning (ERP) software selection. It includes General System Specifications (GSS), Manufacturing Module (PM), Financial Management Module (FMM), Quality Management Module (QMM), Sales and Distribution Module (SDM), Maintenance Management Module (MMM), Human Resource Module (HRM). Alternative and evaluation parameters Program Supported as Installed (PSI), Supported with Program Link (PSP), Program Code Changed (SCC), Supported in Subsequent Versions (SNV). COPRAS method is best solution short distance and the negative-best solution Determines up to the long-range solution, but the comparison of these distances is not significant. From the result it is seen that quality management module (QMM) has got the first rank general system specifications (GSS) has the lowest rank