Abstract

This study delves into the pivotal role of shipper satisfaction in cultivating efficacious cooperation between dry ports and seaports. The research endeavors herein present a comprehensive indicator system tailored to evaluate the efficacy of the cooperation of the sea ports and dry ports. This system encompasses 14 key indicators, thoughtfully categorized into four dimensions, offering a holistic perspective on the multifaceted factors that underscore the synergy between dry ports and seaports. The establishment of a performance evaluation model for this collaborative nexus draws upon the support vector machine (SVM) technique, a choice substantiated by its suitability for the available dataset and its relevance within the research context. Leveraging the indicator data as a training dataset, the SVM approach culminates in the construction of a cooperative matrix, ultimately facilitating the discernment of performance rankings within dry port and seaport collaboration. This research methodology not only yields valuable insights into the evaluation of this distinct collaboration but also presents a versatile framework with potential application for addressing various challenges encountered within the cooperative milieu of dry ports and seaports.

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