Abstract

The purpose of this study is to understand the relationship between the performance drivers and financial performance of the South Korean casino industry. Data were collected from all 17 casinos in South Korea throughout 2015 and evaluated with path analysis using AMOS. Results revealed significant relationships among visitor type (domestic vs. foreign), total number of visitors, and casino revenue. Moreover, the total number of visitors affected the table games and revenues of casinos. Among implications for the casino industry, casino managers can use the findings to prioritise performance drivers to increase revenues.

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