Abstract
Ryan Watkins is associate professor of educational technology at George Washington University in Washington, DC. He designs and teaches courses on instructional design, systems analysis and design, research methods, and technology management for online and classroom delivery. He has written several books and more than 60 articles and book chapters on strategic planning, return-on-investment analysis, and evaluation. Performance by Design (ISBN: 0–87425–949–5) is published by HRD Press and ISPI (price: $19.95). The publisher may be reached online at http://www.hrdpress.com or by phone at 800-822–2891.
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