Performance appraisal powers growth at Havell’s India

Abstract

Purpose – This paper aims to explores the development of a new performance-appraisal system that has enabled Havell’s, one of India’s largest and fastest-growing electrical and power-distribution-equipment manufacturers, to identify and invest in talented people early to build their skills. Design/methodology/approach – A wide range of performance-appraisal issues has been examined. Findings – This paper reveals that appraisals are plotted on a performance matrix tool that not only evaluates the “what” of performance but also the “how”. The system provides feedback from superior, peer group and subordinates. Assessment on potential is communicated transparently to all employees for building the competencies linked to successful performance. Practical implications – It is suggested that organizations should develop a transparent performance-management system to bring out the best in people. Social implications – This paper argues that, if performance-appraisal practices are effectively managed and successfully deployed, they could increase the long-term satisfaction of employees. Originality/value – This paper provides plenty of useful information about an important issue.