Abstract
The purpose of this study is to explore the implementation of performance assessment in one of the Malaysian public secondary schools. Topics like what is a performance appraisal; the goal of having a performance appraisal in school; the processes for conducting performance appraisal at school; the benefits of having a performance appraisal in school; how performance appraisal affects school improvement; ways to improve performance appraisal in school; common problems with school performance appraisal are explored. There are six respondents have been selected in this case study including one principal and six teachers from an urban school in Malaysia. Eight open ended questions have been developed for the interview session with the principal and two open ended questions with teachers. Data were collected with personal in-depth interview and group interview. The results revealed that performance appraisal is important for the principal to track teachers’ productivity, to improve their career, provide a brighter career pathway and help teachers to improve their job quality. Teacher in the other hand thought that the performance appraisal should have stringent criteria and fair evaluation. It is recommended that this process need a highly cooperation and two-way communication between both parties of principal and teachers.
Highlights
Performance appraisal, in the context of an organization, is a performance review, career development discussion, or employee appraisal in which the job performance of an individual is reviewed, discussed, and evaluated
Findings from Zvavahera (2013) study has proven that the current performance management system did not improve the delivery of quality services in public administration because employees could not determine any merit in its application
Roger sumlin (2014) had done the research on performance management - “Impacts and trends” The results of the study showed that every organization needs to discover its own performance appraisal system
Summary
Performance appraisal, in the context of an organization, is a performance review, career development discussion, or employee appraisal in which the job performance of an individual is reviewed, discussed, and evaluated. The performance level of the employees is reviewed and evaluated to determine the success or failure of the development of the organization. The implementation of performance appraisal should be the top priority in organizations. In the context of education, teachers as academic staff and office workers as non-academic staff are the employees, and the board of administration at the school is the employer. Teachers play various roles at school such as conducting various interesting activities, managing students’ assessment, understanding students’ nature, and fulfilling students’ educational needs (Md Jais & Azu, 2020; Kamis et al, 2018). Teachers’ welfare including their performance appraisal should be thoroughly and fairly evaluated
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