Performance Appraisal and Employees Productivity in Ebonyi State Civil Service

Abstract

Promotion of workers is a crucial factor influencing overall performance of workers and success of any organization. This study examined performance appraisal and employee productivity in Ebonyi State Civil Service. Two-factor theory of motivation was employed as theoretical framework of analysis. Descriptive survey design was adopted for the study. Simple random and stratified sampling was employed to draw target respondents for the study. The target population of 798 drawn from 10 selected Ministries of Ebonyi State civil service with sample size of 266 was used. Data were collected from primary sources through self-structured questionnaire, on a 5-point Likert scale. Findings revealed that promotion procedures and policies are not fairly and properly implemented; that there is incessant delay of promotion; and that workers in Ebonyi State civil service are dissatisfied with their job because of non-implementation of financial benefits accruing from promotion. The study concluded that promotion is one of the key factors that motivates and stimulate job satisfaction in workers and enhance performance. The study recommends that promotion procedures and policies should be standardized, promotion of workers from one grade level to another should be conducted annually and that financial benefits of promotion should be implemented immediately promotion results are released.