Abstract

The chi-squared automatic interaction detector (CHAID) algorithm is considered to be one of the most used supervised learning methods as it is adaptable to solving any kind of problem at hand. We are keenly aware of the non-linear relationships among CHAID maps, and they can empower predictive models with stability. However, we do not precisely know how high its accuracy. To determine the perfect scope the CHAID algorithm fits into, this paper presented an analysis of the accuracy of the CHAID algorithm. We introduced the causes, applicable conditions, and application scope of the CHAID algorithm, and then highlight the differences in the branching principles between the CHAID algorithm and several other common decision tree algorithms, which is the first step towards performing a basic analysis of CHAID algorithm. We next employed an actual branching case to help us better understand the CHAID algorithm. Specifically, we used vehicle customer satisfaction data to compare multiple decision tree algorithms and cited some factors that affect the accuracy and some corresponding countermeasures that are more conducive to obtaining accurate results. The results showed that CHAID can analyze the data very well and reliably detect significantly correlated factors. This paper presents the information required to understand the CHAID algorithm, thereby enabling better choices when the use of decision tree algorithms is warranted.

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