Abstract

Transport is one of the service sectors. Transport plays a vital link between in the production centers, distribution centers and the ultimate consumers’. Transport also exercises a unifying and integrating influence on the economy. Indian Railways is one of the means of transport of bulk goods for long distances and commuters in India. Indian Railways is the life line of India. Indian Railways is one of the biggest employers by employing 13.34 lakhs of employees. Indian Railways carried 8, 397million passengers through 3327 number of Mail/Express trains run daily while the Passenger trains are 4610 run daily. The passenger earnings are Rs 365.32 billion while the freight earnings were Rs 915.71 billion. The NTKMS was 667 billion and PKMS is at 1159 billion during the year 2013–14. Hence, the present study is based on analysis of the performance of Indian Railways in India from the following aspects: 1) A Brief history of Indian Railway 2) Organization Structure of Indian Railways 3) Physical Performance of Indian Railways 4) Financial Performance of Indian Railways 5) Productivity of Indian Railways 6) Human Resources in Indian Railways.

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