Abstract

Tensions and conflicts are common in teachers' everyday professional lives, yet research on how these experiences influence pedagogical decisions and teacher agency remains limited. This study employs a broad sociocultural perspective, integrating cultural-historical activity theory (CHAT) and Vygotsky's concept of perezhivanie, to examine how two Vietnamese English-as-a-Foreign-Language (EFL) educators responded agentively to emotionally charged events. Data were collected through semi-structured interviews and reflective journals, and analyzed using qualitative content analysis. The findings of the study illustrate that mismatches between educators' expectations and students' behaviors not only underpin educators' negative emotions and cognitive responses but also catalyze a cycle of reflection, which subsequently leads to modifications in teaching practices and strengthens educators' agency. This study underscores the complex interplay between teachers' experiences of dramatic events and their agency, highlighting the importance of equipping educators with the necessary knowledge and skills to constructively manage difficult emotions and enhance their problem-solving capabilities. This study exemplifies a critical integration through the development of Integrative Cultural-Historical Activity Theory (iCHAT), which synergistically combines elements of CHAT and Vygotsky's perezhivanie, providing a robust framework to investigate a range of complex phenomena beyond teacher agency in diverse educational and cultural contexts.

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