Abstract

 PT. Nirmala Orion Persada is a company located in Pekanbaru that is engaged in the distribution of basic necessities. The implementation of IS/IT at PT. Nirmala Orion Persada is still considered inadequate. Currently, PT. Nirmala Orion Persada only uses conventional methods in carrying out its business processes. Only the administration department uses an information system called Accurate to assist in the accounting process. Some crucial business processes are still carried out manually, one of which is the process of receiving requests for goods. PT. Nirmala Orion Persada still uses text messages sent by customers who want to buy goods to the salesman who offers the goods to them. This causes delays in the request acceptance process and difficulties in managing customer data. This research was conducted using the Ward and Peppard framework, which began with data collection, Value Chain analysis, SWOT analysis, then explaining the factors that influence the environment conducted with PEST Analysis, followed by Mcfarlan Strategic Grid analysis to determine future application strategies that will be implemented at PT. Nirmala Orion Persada. The output of this research that we conducted is a blueprint that will be applied to IS/IT at PT. Nirmala Orion Persada.
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