Perceptions of UAE citizens regarding the ePects of pandemics on the banking system and economy: an exploratory study

Abstract

This exploratory study delves into the perceptions of UAE citizens concerning the multifaceted impacts of pandemics on the banking sector and the broader economy. Utilizing a qualitative approach, the research synthesizes quantitative data from the literature and qualitative insights from interviews to paint a comprehensive picture of public sentiment. The findings reveal a nuanced understanding among citizens of the challenges posed by pandemics, such as disruptions in banking operations and economic activities. The study also highlights the adaptive measures taken by financial institutions and the government's strategic responses to mitigate adverse effects. Furthermore, it explores the long-term implications of pandemic-induced changes on consumer behaviour and financial stability. This paper contributes to the discourse on pandemic resilience in the financial sector and provides policy recommendations to bolster economic recovery and preparedness for future crises.