Perceptions of traumatic brain injury network participants about network performance

Abstract

Background: Networks have been implemented within trauma systems to overcome problems of fragmentation and lack of coordination. Such networks regroup many types of organizations that could have different perceptions of network performance. No study has explored the perceptions of traumatic brain injury (TBI) network participants regarding network performance.Objective: To document the perceptions of TBI network participants concerning the importance of different dimensions of performance and to explore whether these perceptions vary according to organization types.Methodology: Participants of network organizations were surveyed using a questionnaire based on a conceptual framework of performance (the EGIPSS framework).Results: Network organizations reported dimensions related to goal attainment to be more important than dimensions related to process. Differences existed between the perceptions of various types of network organizations for some but not all domains and dimensions of performance.Conclusion: Network performance appears different from the performance of an individual organization and the consideration of the various organizations’ perceptions in clarifying this concept should improve its comprehensiveness and its acceptability by all stakeholders.