Abstract
This exploratory study investigated the perceptions of technology and academic decision-makers about open source benefits and risks versus commercial software applications. The study also explored reactions to a concept for outsourcing campus-wide deployment and maintenance of open source. Data collected from telephone interviews were analyzed, emergent themes identified, and a model of differentiators of open source versus commercial software was created, which was then used to evaluate reactions to the outsourcing concept. Interviews revealed perceived barriers to open source adoption and the extent to which the outsourcing concept could alleviate risks. Recommendations for overcoming adoption barriers are offered and future research opportunities identified to ensure that open source software applications are both technically efficient and supportive of engaged learning.
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