Abstract

BackgroundCommunity-based primary mental health care is recommended in low and middle-income countries. The Brazilian Health System has been restructuring primary care by expanding its Family Health Strategy. Due to mental health problems, psychosocial vulnerability and accessibility, Matrix Support teams are being set up to broaden the professional scope of primary care. This paper aims to analyse the perceptions of health professionals and managers about the integration of primary care and mental health.MethodIn this mixed-method study 18 health managers and 24 professionals were interviewed from different primary and mental health care services in Rio de Janeiro. A semi-structured survey was conducted with 185 closed questions ranging from 1 to 5 and one open-ended question, to evaluate: access, gateway, trust, family focus, primary mental health interventions, mental health records, mental health problems, team collaboration, integration with community resources and primary mental health education. Two comparisons were made: health managers and professionals’ (Mann-Whitney non-parametric test) and health managers’ perceptions (Kruskall-Wallis non parametric-test) in 4 service designs (General Traditional Outpatients, Mental Health Specialised Outpatients, Psychosocial Community Centre and Family Health Strategy)(SPSS version 17.0). Qualitative data were subjected to Framework Analysis.ResultsFirstly, health managers and professionals’ perceptions converged in all components, except the health record system. Secondly, managers’ perceptions in traditional services contrasted with managers’ perceptions in community-based services in components such as mental health interventions and team collaboration, and converged in gateway, trust, record system and primary mental health education. Qualitative data revealed an acceptance of mental health and primary care integration, but a lack of communication between institutions. The Mixed Method demonstrated that interviewees consider mental health and primary care integration as a requirement of the system, while their perceptions and the model of work produced by the institutional culture are inextricably linked.ConclusionThere is a gap between health managers’ and professionals’ understanding of community-based primary mental health care. The integration of different processes of work entails both rethinking workforce actions and institutional support to help make changes.Electronic supplementary materialThe online version of this article (doi:10.1186/s12913-016-1740-8) contains supplementary material, which is available to authorized users.

Highlights

  • Community-based primary mental health care is recommended in low and middle-income countries

  • The Mixed Method demonstrated that interviewees consider mental health and primary care integration as a requirement of the system, while their perceptions and the model of work produced by the institutional culture are inextricably linked

  • Quantitative results Health Managers’ and Professionals’ perceptions Given that health managers and professionals diverge, their perceptions about the results of different points evaluated in this study proved to be similar in most respects

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Summary

Introduction

Community-based primary mental health care is recommended in low and middle-income countries. Integrating health actions is complex and health managers and care professionals need more than just to agree to share the same physical place in order to work together [19, 20]. This complex practice emphasises how important it is to prepare human resources to deliver mental health care in the community [1] and to organise integrated work processes, both of which are considered challenges to this integration [21]

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