Abstract

Using the Child Welfare Organizational Culture Inventory (CWOCI) in a public child welfare agency, perceptions of administrative and supervisory support held by employees with social work degrees (BSW and MSW) were compared to perceptions of administrative and supervisory support held by employees without social work degrees. Child welfare employees with social work degrees reported lower administrative and supervisory support than employees without social work degrees. Implications for social work educators, public child welfare administrators and supervisors, and future research are presented.

Highlights

  • Using the Child Welfare Organizational Culture Inventory (CWOCI) in a public child welfare agency, perceptions of administrative and supervisory support held by employees with social work degrees (BSW and MSW) were compared to perceptions of administrative and supervisory support held by employees without social work degrees

  • This study examined administrative and supervisory support as reported by employees in a southern state’s public child welfare system using two subscales of the CWOCI

  • Comparisons were made between the perceptions of child welfare employees with social work degrees and employees without social work degrees

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Summary

Introduction

Using the Child Welfare Organizational Culture Inventory (CWOCI) in a public child welfare agency, perceptions of administrative and supervisory support held by employees with social work degrees (BSW and MSW) were compared to perceptions of administrative and supervisory support held by employees without social work degrees. Turnover rates in public child welfare agencies have been estimated to be between 20% and 40% annually (American Public Human Services Association, 2005; Cyphers, 2001; GAO, 2003), with turnover rates over two-year periods as high as 90% (Drake & Yadama, 1996). These workforce problems have overwhelmed the child welfare system, diminishing the quality of services provided to children and their families (Cyphers, 2001; GAO, 2003). Crolley-Simic/ADMINISTRATIVE AND SUPERVISORY SUPPORT often promoted to supervisory positions within three years of beginning employment, providing child welfare agencies with a cadre of inexperienced supervisors (GAO, 2003)

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