Abstract

understand the perception of nursing workers working in the Intensive Care Unit (ICU) regarding humanization in the work environment. we used the reference of phenomenology, structure of the phenomenon. Participated 25 nursing professionals working in an adult ICU of a university hospital, through focused interviews, answering the guiding question: What do you understand by humanization of the working conditions of the nursing team working in the ICU? the analysis revealed the themes: humanization in the ICU; working condition in the ICU; management of people in the ICU and management process in the ICU. humanization is necessary through the change of the work environment and the managerial process, privileging the participatory management model as a way to transform theory into practice and value the worker.

Highlights

  • The socioeconomic, political and technological transformations that occurred in the 20th century changed people’s way of life and, the demographic and epidemiological profile of the population, which began to live longer, fell ill and died from chronic-degenerative diseases and traumatic causes which demand a high complexity care

  • Diagram 1 represents the themes emanating from the statements: In the topic of humanization in the Intensive Care Unit (ICU), it was revealed the need of the worker to be assisted in a holistic way, repercussions on the recovery of the patient, since they indicate that the dialogue and listening are comparable with a drug treatment

  • The results of the study show that humanization in the ICU involves the holistic care of the patient, relating it to the family and social context and that the work of the workers extends beyond the technological and pharmacological interventions focused on the patient[4,5,13]

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Summary

Introduction

The socioeconomic, political and technological transformations that occurred in the 20th century changed people’s way of life and, the demographic and epidemiological profile of the population, which began to live longer, fell ill and died from chronic-degenerative diseases and traumatic causes which demand a high complexity care. The National Humanization Policy (NHP), through collective forums, has been constructing opinions contrary to the fragmentation and disarticulation of actions, intervening in order to increase the degree of openness of communication between the different groups and segments[1]. In this sense, when proposing support with relational technologies and sharing of practices, it aims to improve and foster changes in management models, discussing the work situation of the Unified Health System (SUS) worker. Support is to produce other ways of working to promote the expansion of the power to act of these protagonists, such as: valorization in the work and the collaborator[1,2]

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