Perception of job satisfaction, service effectiveness and burnout among Arab social workers in Israel

Abstract

Over the past three decades, the topics of job satisfaction and burnout have become a major focus of interest in research and professional training in the field of social work. However, there is a serious lack of studies focusing on these issues in the context of Arab social workers in Israel. This paper presents the results obtained from a subsample of Arab participants in a national study of Israeli social workers. It focuses on the correlations between several career outcomes and organizational conditions such as role characteristics, work conditions, job mastery, and power. Challenge at work and job mastery were found to be the most significant and consistent predictors of the outcome results. The implications of the results are also discussed.