Abstract

This chapter presents a research study that examines the antecedents to voting intention with regard to the use of computer-based, online voting systems. The research is based on the Unified Theory of Acceptance and Use of Technology (UTAUT) model. Subjects from two different age groups (18-to-25 and 60+ years) in the United States are surveyed to determine the factors affecting their intent to use online voting systems. The results indicate that performance expectancy, social influence, and computer anxiety are factors affecting the intent to use online voting. Significant differences were found between the young adults (18-to-25) and seniors (60+ years) study groups on all four independent variables as well as on intent to use online voting. For young adults performance expectancy, social influence, and computer anxiety are significant factors affecting the intent to use online voting, while for senior citizens, performance expectancy and computer anxiety are significant factors. Ease of use was not a significant indicator of intent to use online voting for either group.

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