Perception and Awareness of Consumers towards Green Products: Evidence from India

Abstract

Consumers’ growing concern for a healthy life has increased the production and use of eco-friendly products. Green marketing refers to the practice of conducting business based on its environmental benefits. Despite the health benefits of green marketing, many consumers remain unaware of it and its associated products. The study aims to provide consumers’ views and perceptions of green marketing in Kadapa, Andhra Pradesh, India. The research is based on the primary data collected from consumers using a structured questionnaire to understand their perceptions of eco-friendly or green products. The study identifies the importance of green marketing and the critical role of green products in people’s daily lives. The key factors influencing the buying decision of green products among customers have been identified, along with the reasons for the non-use of green products by other customers. The results show that consumers in Kadapa City, although aware of green marketing, have a low preference for buying green products. The study concludes that the highly influential factor that encourages customers to buy more green products is environmental motive, but the expensiveness of green products is the major reason for the low-level buying of green products by customers.