Abstract
Few studies have examined differences in clients' and therapists' perspectives on therapeutic communication; this article contributes to the knowledge base. To examine clients' and therapists' real-time perceptions of therapeutic communication. Observational, quantitative, cross-sectional study. Inpatient and outpatient units of a large urban teaching hospital. Clients (n = 110) and rehabilitation therapists (n = 38; occupational, physical, and speech). Demographic characteristics, Clinical Assessment of Modes (CAM). Clients perceived that therapists communicated by instructing more, and therapists reported empathizing more. The findings suggest that clients and therapists may perceive therapeutic communication differently. What This Article Adds: This article supports therapists' use of the CAM to examine multiple perspectives on their communication mode use, as described in the Intentional Relationship Model.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
