Abstract

BackgroundEmergency Care Units are environments susceptible to occupational stress that can lead its staff members to illness.ObjectiveThe objective of this study was to identify the levels of perceived stress in professionals who work in Emergency Care Units in the municipality of Palmas, state of Tocantins.MethodsThis was a cross-sectional study conducted with 165 health care professionals working in Emergency Care Units. A structured questionnaire containing sociodemographic and economic aspects and the Perceived Stress Scale (EPS-10) were used.ResultsThe levels of perceived stress were identified in the 3 groups evaluated, and were more frequent among professionals with higher education, with an average of 17.8. There was a predominance of women (64.9%), 84.2% of the participants were public servants, 52.7% worked for longer than 12 hours, and 59.3% had an average income between R$ 790,00 and R$ 5.000,00.ConclusionProfessionals who work in the Emergency Care Units are under stress conditions. Health preventive and promotion measures should be developed and promoted to minimize this reality.

Highlights

  • Access to health care is guaranteed free of charge for the Brazilian people, as provided in article 196 of the Brazilian Federal Constitution.[1]

  • Despite the advances over the years, the complexity of the system and its characteristics, especially regarding its vast territorial area, the Brazilian Ministry of Health (MH) defined the public policy in the country based on thematic axes and interconnected by a Health Care Network (HCN).[2,3]

  • The objective of this study is to evaluate the perception of stress among health professionals who work in the UPAs in Palmas, state of Tocantins

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Summary

Introduction

Access to health care is guaranteed free of charge for the Brazilian people, as provided in article 196 of the Brazilian Federal Constitution.[1]. The UECN proposed by ordinance GM No 1.600/2011 includes the Emergency Units as one of its components (UPAs 24 h - called only UPAs). The UPA “is the establishment of intermediate complexity health care between the Basic Health Units/ Family Health and the Hospital Network, which must compose an emergency care network.”[5] It operates 24 hours a day, every day of the week, with the leading objective of welcoming patients, stabilizing their clinical condition, and counter-referring them to the network’s point of attention they need, with guaranteed access.[4]

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