Abstract
The employee’s in-role and extra-role performance has badly effected due to prevalence of COVID-19. The aim of the study is to examine the relationship of perceived organizational support and employee performance. The role of organizational justice is examined as a moderator. A sample of 222 bank employees was selected on convenience basis. The responses were recorded through closed ended questionnaires. The responses were analyzed through Partial Least Square Structural Equation Modeling Method. In times of COVID-19 the perceived organizational support has an antidotal effect on employee’s performance. At the same time the organizational justice has a significant role in the relationship of perceived organizational support and employee performance. The managers interested to have good performance of employees have to ensure organizational support along with justice in organizational practices. The perceived organizational support and justice induce trust among employees and compel them to work with diligence. The organizational justice has greater contributions towards performance. The study has examined the non-linear relationship between perceived organizational support and employees’ performance in bank employees in the context of COVID-19. In such times the people expect increased need for organizational support to fight out the challenges
Highlights
The employee performance has its worth for competitiveness that has even grown in current times
While gathering data it was observed that banks have displayed the instruction and it was again written that it is mandatory to read and follow the instructions to before entering into the bank to avoid the possible threats of COVID-19
The results of this study revealed that perceived organizational support (POS) and OJ are important for having better employees’ performance among bank employees during prevalence of COVID-19
Summary
The employee performance has its worth for competitiveness that has even grown in current times. The external changes taking place effect the organizational functioning but influence each and every individual working there. It has infected people that negatively affected their performance. Volume 2, Number 1, May 2021, Page 35 - 44. It has negative repercussions for the economy and businesses affecting the whole society (Hofmeyer, Taylor, & Kennedy, 2020; Caligiuri, De Cieri, Minbaeva, Verbeke, & Zimmermann, 2020). For this they are making their efforts of being much supportive but due to the large volume of organizational hierarchy and the employees working there in they may not manage to practice justice and may create a sense of disparity among employees and influence their performance levels (Hofmeyer, Taylor, & Kennedy, 2020) The major question in front of the organizational managers is how to minimize the impact of the epidemic on employees? For this they are making their efforts of being much supportive but due to the large volume of organizational hierarchy and the employees working there in they may not manage to practice justice and may create a sense of disparity among employees and influence their performance levels (Hofmeyer, Taylor, & Kennedy, 2020)
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