Perceived Level of Personal Control Over the Work Environment and Employee Satisfaction and Work Performance

Abstract

The purpose of this article is to provide a review of background information regarding perceived level of personal control over the physical features of the work environment and its impact on individual satisfaction and outcomes. In today's business with the fast growth of technology, e-market development, and innovative methods of communication, the workplace will continue to change rapidly. To control and accommodate these fast changes while sustaining or enhancing outcomes, organizations have increasingly turned to a model of work teams; therefore, employees’ skills in working within team environments has been emphasized. To guarantee that the work environment itself supports these new approaches of working, flexible workplaces are often suggested. Open-plan offices offer more flexibility when compared to completely closed and private ones and they are considered to have more capabilities and are, therefore, highly valued in today's industry. Apart from its advantages, open-plan office design does create some problems due to lack of personal control over the work environment, which can negatively affect employees’ satisfaction and performance. It is, therefore, important to emphasize the significance of personal control over the physical work environment and the impact of that on employees’ satisfaction and outcome.