Perceived Characteristics of Innovative Nonprofit and Government Organizations in South Korea, China, and Argentina

Abstract

This article describes the characteristics of innovative organizations as perceived by employees of nonprofit and government organizations in three quite different countries, South Korea, China, and Argentina. A total of 44 employees participated in the studies (13 from South Korea; 16 from China; and 13 from Argentina). At the first stage of the study they were asked to free list characteristics of innovative organizations. At the second stage of the study, country-specific measures containing characteristics of innovative organizations were created, and participants were asked to rate each characteristic on a Likert scale (1 = not characteristic at all of an innovative organization; 5 = extremely characteristic of an innovative organization). This task produced ratings of perceived characteristics of innovative organizations for each country. Cultural consensus analysis widely used in the field of cognitive anthropology was employed next to assess the degree of agreement among the participants on what consistutes an innovative organization. Among the common perceived characteristics of innovative organizations were participation in decision making, teamwork, responsiveness to emerging client and societal needs, adaptability, employee support and value, and accepting failure. While the characteristics produced through the free listing technique showed a lot of similarities, the importance of those characteristics was rated quite differently across the three samples.