Abstract

UD. Fajar Jaya is a trading business unit engaged in the supply of souvenirs. But in the management of the business there are some problems of which are UD. Fajar Jaya can not predict how the optimal number of souvenirs that must be provided to customers on every item souvenirs are sold. This causes the service to consumers less than the maximum, especially at certain moments sales of souvenirs (example: glass souvenirs) jumped dramatically from the number of average sales. To overcome the above, the authors propose to forecast the level of sales of souvenirs using Holt and Winter methods that exist in the development of Exponential Smoothing (ES) method. From the application of the two methods, then will make comparison of effectiveness of method which measured through actual data accuracy and forecasting result by knowing forecast error level. From the research results obtained forecasting results for Holt Double Exponential Smoothing method in July of 2017 is amounted to 599 items that may be sold with MAD forecasting error rate of 10.54 and MAPE of 3.70%. As for forecasting using Winter Exponential Smoothing method in July of 2017 is 549.6 items that may be sold with MAD 0.02 and MAPE error rate of 2.55%. The conclusion that can be drawn from the research that has been done on sales data souvenirs on UD. Fajar Jaya is that the Winter Exponential Smoothing method is more suitable to be applied in case study of souvenir sales in UD. Fajar Jaya is more than Holt Double Exponential Smoothing method.

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