Abstract
The purpose of this study was to determine the effect of mediating employee involvement on rewards relationships and internal communication with organizational citizenship behavior. This research was conducted at Akana Boutique Hotel. The number of samples taken was 50 employees, using saturated sample techniques. Data collection is done through a questionnaire. The analysis technique used is simple linear regression. Based on the results of the analysis found that 1). Rewards and internal communication have a positive and significant effect on employee engagement, 2). Rewards, internal communication and employee involvement have a positive and significant effect on organizational citizenship behavior, 3). Employee involvement mediates the effects of rewards and internal communication on organizational citizenship behavior, the higher rewards, internal communication and employee involvement, the organizational citizenship behavior will also increase in Akana Boutique Hotel companies.
 Keywords: rewards, internal communication, employee involvement, organizational citizenship behavior
Highlights
The purpose of this study was to determine the effect of mediating employee involvement on rewards relationships and internal communication with organizational citizenship behavior
Based on the results of the analysis found that 1)
Procedia - Social And Behavioral Sciences, 1(50), Pp. 1095 – 1100
Summary
Tujuan penelitian ini adalah untuk mengetahui efek mediasi keterlibatan karyawan pada hubungan rewards dan komunikasi internal dengan organizational citizenship behavior. Penelitian ini dilakukan di Akana Boutique Hotel. Jumlah sampel yang diambil sebanyak 50 orang karyawan, dengan menggunakan teknik sampel jenuh. Teknik analisis yang digunakan adalah regresi linear sederhana. Rewards dan komunikasi internal berpengaruh positif dan signifikan terhadap keterlibatan karyawan, 2). Komunikasi internal dan keterlibatan karyawan berpengaruh positif dan signifikan terhadap organizational citizenship behavior, 3). Keterlibatan karyawan memediasi pengaruh rewards dan komunikasi internal terhadap organizational citizenship behavior, Semakin tinggi rewards, komunikasi internal dan keterlibatan karyawan maka organizational citizenship behavior juga akan semakin meningkat pada perusahaan Akana Boutique Hotel. Kata kunci: rewards, komunikasi internal, keterlibatan karyawan, organizational citizenship behavior
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