Abstract
Companies must be able to maintain employee performance to remain stable and even increase. Satisfied employees are effective and well-performing workers. The purpose of this study was to determine the direct effect of work stress and job satisfaction on employee performance, to determine work stress on employee job satisfaction, and to determine the effect of Job Satisfaction in mediating the effect of work stress on employee performance. The population in this study were 47 Fave Hotel Housekeeping Department employees. Sampling uses a saturated sample technique and the data was analyzed using path analysis techniques. The results showed that work stress has a negative and significant effect on job satisfaction and employee performance, namely the higher the level of work stress that employees have, the lower the job satisfaction and employee performance that will be formed within the employee. Job satisfaction has a positive and significant effect on employee performance. This means that the higher job satisfaction felt by employees, the higher the performance of employees that will be formed. Job satisfaction is positively and significantly mediates the effect of work stress on employee performance.
 Keywords: Job Satisfaction, Job Stress, and Employee Performance
Highlights
Companies must be able to maintain employee performance to remain stable and even increase
The results showed that work stress has a negative and significant effect on job satisfaction and employee performance, namely the higher the level of work stress that employees have, the lower the job satisfaction and employee performance that will be formed within the employee
Berdasarkan hasil analisis penelitian dan hasil pembahasan pada bab sebelumnya maka simpulan dari penelitian ini adalah 1) Stres kerja berpengaruh negatif signifikan terhadap kepuasan kerja karyawan housekeeping department Fave Hotel Kartika Plaza Kuta – Badung
Summary
Karyawan yang puas adalah pekerja yang efektif dan berkinerja baik. Tujuan penelitian ini adalah mengetahui pengaruh langsung stres kerja dan kepuasan kerja terhadap kinerja karyawan, untuk mengetahui stres kerja terhadap kepuasan kerja karyawan, serta untuk mengetahui pengaruh Kepuasan Kerja dalam memediasi pengaruh stres kerja terhadap kinerja karyawan. Hasil penelitian menunjukkan bahwa stres kerja berpengaruh negatif dan signfikan terhadap kepuasan kerja dan kinerja karyawan, yaitu semakin tinggi tingkat stres kerja yang dimiliki karyawan, maka semakin rendah kepuasan kerja dan kinerja karyawan yang akan terbentuk dalam diri karyawan tersebut. Kepuasan kerja berpengaruh positif dan signifikan terhadap Kinerja karyawan. Hal ini memiliki makna bahwa semakin tinggi kepuasan kerja yang dirasakan Karyawan, maka semakin tinggi pula kinerja karyawan yang akan terbentuk. Kepuasan kerja secara positif dan signifikan memediasi pengaruh stres kerja terhadap kinerja karyawan.
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