Abstract

Cooperatives need consideration in the making of business strategy decisions. Forecasting can assist cooperatives in deciding on their business strategy. This study used n-orde Fuzzy Time Series Chen. n-orde Fuzzy Time Series Chen captures data patterns formed by two or more historical data in each period called fuzzy logic relation (FLR). The pattern of FLR is used to be projected in forecasting future conditions. This study used 2-orde, 3-orde, and 4-orde with 1-orde as the comparison. This study used data on the monthly revenue of the Employee Cooperative of PT. Telekomunikasi Indonesia Semarang Region for the period of January 2019 to May 2022 to predict revenue for the period of June and July 2022. This study used symmetric Mean Absolute Percentage Error (sMAPE) in calculating the forecasting error rate. 1-orde, 2-orde, 3-orde, and 4-orde of Fuzzy Time Series Chen produced different forecasting results for the period of June and July 2022. 1-orde has sMAPE value of 23.15% (good enough forecasting), 2-orde and 3-orde have sMAPE value of 10.06% (good forecasting), and 4-orde has sMAPE value of 4.52% (very good forecasting). This study showed that the larger orde used in Fuzzy Time Series Chen, the lower forecasting error rate.

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