Abstract
Methodology A cross sectional study in Turkey, including both rural and urban population, carried out from October 2011 till January 2012. A total of 540 heads of household were selected using multi stage random sampling. Data was collected using structured self-administered questionnaire. The tools used was modified 16-item Quality of Care Through the Patients’ Eyes (QUOTE) questionnaire. QUOTE questionnaire measures communication/accessibility, organizational skills and professional skills. The response rate was (77.1%) and data was analyzed by using SPSS version 16.0.
Highlights
There is high expectation from the population on part of the healthcare providers
The aim of this paper is to evaluate the expectation of population with regards to the healthcare providers in Turkey
Quality aspects related to the professional skills of physicians came first followed by communication or accessibility and last but not the least are the organizational skills of health care providers
Summary
There is high expectation from the population on part of the healthcare providers. These include; skillful and timely medication administration; and knowledge, honesty, listening skills, availability and professional attitude. Peoples expectations from healthcare providers – a Turkish perspective Saad A Ali Jadoo Alazawi1*, Syed Aljunid1, Seher Nur Sulkus2, Zafar Ahmed3, Sharifa Ezat WP4 From The 6th International Casemix Conference 2012 (6ICMC2012) Kuala Lumpur, Malaysia. Background There is high expectation from the population on part of the healthcare providers.
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
