Abstract
In this chapter, we will look at some of the functions of Human Resources Management (HRM) in private clubs. Human resource management encompasses the range of functions which impact employees from recruiting and hiring, to the structure of jobs, to training and development, to performance evaluations and rewards. It also includes administration of employee benefits, salary determination, promotions and transfers, and looking after employee health and safety. And more! It is not the intent of this chapter to provide a comprehensive HRM primer, but rather to provide a snapshot of HRM practices that managers and clubs find useful in day-to-day operations. First, though, we will examine how the management of human resources in clubs is different than it is in other types of hospitality organizations.
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