Abstract
In health services, the quality of service places patients as the party who consumes and enjoys health services, including those that most determine the quality of health services. The Makassar city health office noted that the people served in 2018 reached 81.77% compared to 2017 which was only 81.71%. The data released by the health department have not shown specifically which districts had very good, pretty good, and poor health services during the Covid-19 pandemic. Therefore, we need a classification method, namely the ward's method. Health services in this study include hospitals, health centers, home care and telemedicine in 15 sub-district locations. Based on the results of the analysis formed 3 clusters, namely cluster 1 with members of the sub-districts of Biringkanaya, Bontoala, Makassar, Manggala, Tallo, Tamalanrea, and Wajo which have pretty good health services. cluster 2 with sub-district members namely Mamajang, Panakkukang, Rappocini, Ujung Pandang, and Sangkarang Islands which have very good health services, cluster 3 with members of Mariso, Tamalate and Ujung Tanah sub-districts which have poor health services.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
