PENGELOLAAN MADRASAH DALAM PERSPEKTIF MANAJEMEN MUTU TERPADU (Studi Di MI Plus Al Islam Dagangan Madiun)

Abstract

This study aims to discuss about the school (madrasah) management and the result of excellent school management on the integrated quality management perspective. It was a qualitative research with interview, observation, and documentation in collecting the data. The result of this research were: 1. the management of MI Plus Al Islam, Dangangan Madiun was including (a) Human resource: the principle management with firm, open, solid team, and focus on customer services quality, (b) student management: Islamic religion and values teaching in everyday life, local content for the development of students’ skill and creativity, (c) graduate competence standard: creating their own quality standardbased on SWOT analysis, without disobeying the government regulations. The quality is designed by strengthening the local content, self-development, and life skill education. (d) Funding management and institutional independence, including: fixed and non-fixed donors, canteen management, and varied payment system. 2. The quality management result was a solid team work and cooperation among management aspects and totally wholehearted services quality, selective and strict acceptance system to produce a quality teachers, improvement strategy and new breakthroughs on education quality improvement with fixed and non-fixed donors, as well as an optimal canteen management as a form of entrepreneurship and funding source for the school independence. Keywords: school management; integrated quality management; quality standardbased.