Abstract
The purpose of this study was to determine how the role of job satisfaction in mediating the effect of perceived organizational support on organizational commitment. This research was conducted at PT Angkasa Pura Hotel, In-Flight Catering, Tuban. The number of samples taken were 89 employees, using the proportionate random sampling technique. Data collection was obtained from the results of interviews, observation and questionnaires. Data analysis using classical assumption test, path path analysis, sobel test. Based on the results of the analysis it was found that perceived organizational support had a positive and significant effect on job satisfaction. Perceived organizational support has a positive and significant effect on organizational commitment. Job satisfaction has a positive and significant effect on organizational commitment. Perceived organizational support has a positive and significant effect on organizational commitment through mediating job satisfaction. Efforts to increase employees' sense of organizational commitment, organizations should be able to provide support to their employees because the higher the support given to employees, the higher the job satisfaction felt by employees.
 Keywords: perceived organizational support, organizational commitment, job satisfaction.
 
Highlights
The purpose of this study was to determine how the role of job satisfaction in mediating the effect of perceived organizational support on organizational commitment
This research was conducted at PT Angkasa Pura Hotel
Data collection was obtained from the results of interviews
Summary
Terdapat juga masalah dimana karyawan pada PT Angkasa Pura Hotel In-Flight Catering tidak pernah menghadiri acara yang diselenggarakan oleh PT. Hal ini didukung oleh penelitan sebelumnya yang menyatakan bahwa seorang karyawan yang merasa puas saat bekerja dengan dukungan perusahaan, maka akan melakukan yang terbaik untuk menyelesaikan pekerjaannya dan berkomitmen pada perusahaannya menurut (Parwita et al, 2013). Hasil penelitian yang dilakukan, (Filipova, 2011) menyatakan bahwa terdapat hubungan positif dan signifikan antara persepsi dukungan organisasi pada kepuasan kerja. (2013) menyatakan bahwa seorang karyawan yang merasa puas saat bekerja dengan dukungan perusahaan, maka ia akan melakukan yang terbaik untuk menyelesaikan pekerjaannya dan berkomitmen pada perusahaannya. Angkasa Pura Hotel In-Flight Catering yang akan diambil dalam penelitian ini yaitu sebanyak 89 sampel dengan menggunakan teknik proportionate random sampling yang diambil 20 orang divisi support, 27 orang divisi operation, dan 42 orang divisi production
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