Pengaruh Mental Toughness dan Employee Experience Terhadap Organizational Commitment Dengan Psychological Well-Being Sebagai Mediator Pada Karyawan Generasi Z di Jakarta

Abstract

Organizational commitment is an important factor for companies in improving their productivity and performance. However, there are stereotypes related to the commitment of Generation Z employees who are new to the workplace, namely, a tendency to be disloyal and a low commitment to the organization. The study aims to analyse the impact of Mental Toughness and Employee Experience on Organizational Commitment with Psychological Well-Being as Mediator on Generation Z Employees in Jakarta. Generation Z is the generation of professionals born between 1997 and 2005 who have recently entered the world of work. This research uses analytical techniques with quantitative methods with a survey approach. A sample of 125 Generation Z employees at a start-up company in Jakarta. The research data was collected using a Likert-scale questionnaire that had 25 statement items that included four variables: mental toughness, employee experience, psychological well-being, and organizational commitment. Hypothesis testing uses SEM (Structural Equation Modelling) as well as SPSS and AMOS software to process data. The results of the study show that Mental toughness has a positive influence on Psychological well-being, Employee experience has a positively influenced psychological wellness, Psychological wellness has a negative influence upon Organizational commitment, and Psychological welfare has a mediating influence between mental toughness and Organizational engagement and the absence of Psychological Well-Being as a mediation between employee experience and Organizational commitment.