Abstract
This study aims to provide empirical evidence regarding the effect of information system quality, information quality and perceived usefulness on the satisfaction of end-users of accounting software. Respondents in this study were 66 respondents in 30 SKPDs located in West Lombok Regency, West Nusa Tenggara (NTB) in the accounting division in the Regional Work Unit that is directly involved in the use of accounting software. Samples were selected using a purposive sampling technique. Data collection techniques in this study using a questionnaire or questionnaire with a semantic differential scale and analyzed using multiple linear regression. The results of this study indicate that the quality of information systems, the quality of information and perceived usefulness affect the satisfaction of end users of accounting software.
 Keywords: Information Systems Quality; Information Quality; Perceived Usefulness; End User Satisfaction.
Highlights
West Lombok Regency, West Nusa Tenggara (NTB) in the accounting division in the Regional Work Unit that is directly involved in the use of accounting software
This study aims to provide empirical evidence regarding the effect of information system quality, information quality and perceived usefulness on the satisfaction of end-users of accounting software
International Review of Management and Marketing, 7(1), 183–190
Summary
METODE PENELITIAN Lokasi penelitian yang dipilih adalah Pemerintahan di Kabupaten Lombok Barat, Provinsi Nusa Tenggara Barat (NTB), Indonesia. Kualitas sistem informasi dipersepsikan oleh pengguna yang diukur dengan 5 indikator yang digunakan DeLone & McLean (2003) yaitu kemudahan penggunaan, keandalan sistem, kecepatan akses, fleksibilitas sistem dan keamanan sistem. Kualitas informasi dipersepsikan oleh pengguna yang diukur dengan 5 indikator yang digunakan DeLone & McLean (2003) yaitu kelengkapan, bentuk dari keluaran, relevan, akurasi dan ketepatan waktu. Kepuasan end user mengukur sejauhmana manfaat penggunaan Sistem Akuntansi Instansi Berbasis Akrual (SAIBA) dalam meningkatan efektivitas kerja pengguna. Pengumpulan data dengan menggunakan kuesioner ditujukan kepada karyawan bagian software akuntansi keuangan pada Satuan Kerja Perangkat Daerah yang berada di Lombok Barat. Kualitas sistem dan perceived usefulness terhadap kepuasan end user dianalisis menggunakan regresi linier berganda dengan persamaan regresi sebagai berikut : Y.
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