Pengaruh Kompleksitas Sistem, Kompleksitas Tugas dan Komunikasi Pemakai dan Pengembang Terhadap Kepuasan Pemakai Sistem Informasi Akuntansi pada Bank Syariah di Bandar Lampung

Abstract

As advances in accounting information systems continue to be applied, proper application of the various information systems must be able to provide satisfaction with the service provided to customers. The purpose of this study was to examine the influence of the complexity of the system, the complexity of the task and communication to users and developers of user satisfaction in Accounting Information Systems Islamic Bank in Bandar Lampung. Partial results of analysis there is a significant effect between system complexity (X1), the complexity of the task (X2), and communication users and developers (X3) on user satisfaction SIA (Y) at the Islamic Bank in Bandar Lampung. Simultaneously there is influence between system complexity, task complexity, and communication to users and developers of user satisfaction SIA (Y) at the Islamic Bank in Bandar Lampung (F value 16.886> Ftabel2, 84 or sig. 0.000 <0.05). Retrieved Rsquare 0.535 means 53.5% user satisfaction accounting information system is described by the variable X and the remaining 46.5% is explained by other causes. Keywords: System Complexity, Task Complexity, User Communication and Development, and User Satisfaction System