Abstract
AbstractThis study aims to determine the effect of lecturer performance, service quality and facilities on student satisfaction at the University of Muhammadiyah Bengkulu. The type of research used in this research is descriptive quantitative method. the population in this study were students of the University of Muhammadiyah Bengkulu. The sample used in this study was 637 respondents. Data collection techniques using a questionnaire. The data analysis technique uses Multiple Linear Regression Test, and Hypothesis Testing, namely T Test and F Test. The results of this study can be concluded that the Lecturer Performance variable has a positive and significant effect on Student Satisfaction, Service Quality has a positive and significant effect on Student Satisfaction, then Facilities have an effect on Student Satisfaction, and Lecturer Performance, Service Quality and Facilities together have a positive and significant effect on Student Satisfaction at the University of Muhammadiyah Bengkulu. Keywords: Lecturer Performance, Service Quality, Facilities, and Student Satisfaction
Published Version (
Free)
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
