Abstract
This research aims to describe the application of excellent service by Syekh-Yusuf Islamic University to prospective new students. Excellent service focuses on CS abilities, attitudes, appearance, actions, attention and responsibilities in serving customer communications or in this case prospective new students. This research uses a qualitative approach with a case study type. The results of the research show that the excellent assessment at the Syekh-Yusuf Islamic University has been carried out well, but must continue to be improved so that the satisfaction of prospective new students can be achieved well. And training is needed to improve knowledge, skills and appearance in providing excellent service to prospective new students.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: DIALEKTIKA KOMUNIKA: Jurnal Kajian Komunikasi dan Pembangunan Daerah
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
