Abstract

Indonesia is ranked 101 out of 149 countries that still have low quality health services, this can also be seen from the maternal and infant mortality rate which is still quite high, 50% of the contributor to maternal mortality is during labor. The importance of improving the health status of mothers and babies is that the government provides health workers as trained birth attendants in this case both midwives and doctors. So that if the helper is trained, it can provide quality service in accordance with health service standards and patient needs. Midwifery care service standards are a reference for midwives to carry out their duties, functions and roles in accordance with their competence and authority. This study aims to analyze the quality of midwifery care for pregnant women at the Medan Tuntungan Sub-district Health Center. This community service uses a qualitative approach with an in-depth interview method (Indepth Interview), primary data obtained from interview guidelines to 10 informants of postpartum mothers and triangulated to midwives and persons in charge using interview guidelines and observation sheets. The results of this community service show that the Puskesmas of Medan Tuntungan Subdistrict is very concerned about patient safety, this can be seen from the provision of care that is quite effective and timely, the services provided are patient-centeredness, and always fair to all patients, so it can be concluded that the Puskesmas of Medan Tuntungan Subdistrict has provided quality care in accordance with the dimensions of health service quality.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.