PEMBANGUNAN MODEL KHIDMAT KOMUNITI PENDIDIKAN ATAS TALIAN (ONLINE EDUCATION COMMUNITY SERVICE - OECS) BERORIENTASIKAN SULAM (SERVICE LEARNING MALAYSIA - UNIVERSITY FOR SOCIETY)

Abstract

This paper proposes the development of an Online Education Community Service (OECS) Model based on SULAM (Service Learning Malaysia - University For Society). It aims to fulfil the needs for student community service activities that could not be conducted in-person or face-to-face due to movement restrictions during the COVID-19 pandemic. The suggestions in this paper are based on qualitative findings through literature reviews pertaining to community service among students. Several research methodologies and sampling techniques are proposed for the development of the model. One of these suggestions is adopting the Design and Development Research approach that could be developed in phases namely the needs analysis phase, the model component design phase, and the model development phase. The needs analysis phase involves reviewing literature using the content analysis technique. The model component design phase includes semi-structured interviews with students, lecturers, and community members whereas the questionnaire survey will be conducted among students only. Interview data is to be analysed using NVivo while questionnaire data from the pilot study and actual study will be analysed using SPSS. The model development phase involves conducting expert consensus workshops using the Fuzzy Delphi Method based on verified findings from the first and second phases of the study. Findings from the model development phase are to be analysed using Excels software. This proposed development of the SULAM-based OECS is in line with the Ministry of Higher Education’s aspiration to combine course learning outcomes with the aspect of community service to produce holistic students. Hence, students will be able to share their knowledge and skills obtained in university with the community in the effort to turn institutions of higher learning into Centres of Excellence. It is also in line with the country’s vision of achieving mutual prosperity by 2030 and the Sustainable Development Goals, specifically the goal of Quality Education.