Peer Support Workers’ Experience of an Intentional Peer Support Scheme on an Acute Psychiatric Ward

Abstract

This paper reports on a study which formed part of a multi-perspective evaluation of an Intentional Peer Support scheme within an adult acute psychiatric inpatient setting. The objectives of the evaluation were twofold. Firstly, to explore the experience of Peer Support Workers (PSW) in their new role and, secondly, to examine the extent to which peer support may contribute towards recovery-based practice within the context of the NHS. PSWs were recruited by a mental health charity for the purpose of the scheme within an inner city borough. The study employed a qualitative methodology. Two focus groups were conducted with PSWs. The findings highlighted that participants described both positive aspects, such as personal growth and adaptation, and challenges in relation to their new role as PSW. Initial challenges, particularly around working relationships with staff, were subsequently overcome during the study period. These findings contribute towards developing an evidence base for the value of the Intentional Peer Support services within the context of recovery-based NHS mental health services.