Peculiarities of Pedagogical Management in Conflict Management in the Framework of Foreign Language Teaching in an Extralinguistic University

Abstract

The article deals with the specifics of pedagogical management in conflict management in higher education in the context of foreign language teaching. The role of conflict management is analysed, key classifications and types of conflicts in the context of different levels of the educational process are described. It is noted that conflict management is extremely important for foreign language education because its effectiveness is directly related to the quality of communication between teachers and students, which depends on the effectiveness of conflict management and the nature of the communication environment as a whole. The authors pay attention to the essence and evolution of pedagogical conflicts, peculiarities and specifics of their resolution. It is noted that when managing conflicts in foreign language education it is important to implement the strategy of cooperation (cooperation, integration), characterised by a high level of orientation of interests of both subjects of conflict resolution, building a balance of interests, recognition of the value of interpersonal relations. The leading strategy of behaviour should reflect the stages and principles of conflict levelling within the framework of the modern conflict resolution paradigm based on mediation technologies, both on the part of students and on the part of the teacher.