Abstract

This article asserts the importance of public participation in local government, through social action research, in order to achieve good governance. We examine how bad local governance negatively impacts the socio-economic development trajectory of communities. Based on fieldwork conducted in the Eastern Cape province of South Africa, this article illustrates the transformative role participatory processes and good governance played as peacebuilding mechanisms to achieve positive peace in the Mbizana local municipality. The municipality’s geography spans from deep rural areas to the urban central business district (CBD). A mixed qual-quant methodology with a phased rollout was applied to engage the local government and communities involved, and target with precision the lived reality of the residents. The findings of the study point to the transformative nature of the local participatory processes that entailed building confidence between the municipal authorities, the NGO Good Governance Africa (GGA) and the Mbizana community, and new ideas on how to facilitate public participation. Our conclusion is that civil society organisations should build trust with local authorities in communities for public participation interventions to be successful. This outlook differs to perceiving local authorities as a threat or barrier to direct interventions. The combination of participatory processes and good governance restored the community’s confidence in the municipality through shared governance information and capacity building. This hybrid approach can be replicated and applied to promote sustainable peace in communities that face similar challenges.

Highlights

  • Urban conflict in Mbizana stemmed from bad governance in the local municipality

  • The findings provided some illuminating insights into the drivers/sources of politicaltrust that could lead to tensions and conflict, rendering urban peace fragile

  • This paper examined how bad local governance negatively impacts the socio-economic development trajectory of communities

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Summary

Introduction

Urban conflict in Mbizana stemmed from bad governance in the local municipality. This was primarily characterised by poor service delivery, mismanagement and corruption. These protests have been growing both in number and intensity, despite the post-apartheid government’s notable strides in implementing, at various levels, participatory spaces to foster engagement between leadership and citizens, such as the IDP formulation process and the ward committees These protests confirm citizens’ dissatisfaction with governance as further illustrated in the works of Alexander (2010), Bond and Mottiar (2012), Von Holdt (2013), Mbazira (2013) and Netswera and Kgalane (2014). Democratic institutions are unable to regulate this action, while protests are viewed as violent responses of the dominated in which: Communities are with increasing frequency mobilising and engaging in protest to raise demands for jobs, social services and consultation At one level, these protests are a manifestation of citizens confronting authorities, and constitute a widening of the space of democracy and participation. Mbizana Local Municipality ranked lowest nationally, sparking an interest to conduct in-depth research on the ground to understand the prevailing municipal dynamics with an aim to implement an intervention strategy to ameliorate governance there

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