Abstract
Complex human interactions involve more than just performance toward pre-determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever-changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of ways. This article uses a case study of community change to explore principles from human systems dynamics (HSD), an emerging field of theory and practice that explores the intersection between nonlinear dynamics and the wide range of social sciences. Given that human performance technology (HPT) draws methods and measures from a variety of disciplines to solve problems and pursue opportunities to improve, HSD and HPT could be mutually informing. The case study and analytical model described in this article draw metaphorically from the nonlinear dynamical concept of attractor patterns. Patterns are recognized, and their influences on performance are explored. Each of the patterns captures options for action to observe, measure, evaluate, and intervene in human systems to improve performance.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
