Abstract
The COVID-19 pandemic represents a massive, often unanticipated, external disruption for many companies. As a concept for responding to such disruption, organizational resilience has recently received great attention. In the organizational context, the overriding question is how companies can become more resilient. This study aims to contribute to answering this question by identifying, categorizing, and providing specific business model patterns for achieving resilience on the corporate level. For this purpose, a review of publications by major consulting firms was conducted. Patterns were extracted from publications until a convergence criterion indicated that no new pattern could be identified considering further publications. The 110 extracted unique patterns were clustered into 13 objectives, and additionally categorized according to resilience phases, as well as business model elements, to support the application in practice. The final catalog of patterns was validated through expert interviews and thus provides organizations, such as those in the electrical industry, with an overview and specific approaches on how to tackle industrial resilience through the adaption of their business model.
Highlights
To investigate which business model patterns are relevant for resilient value creation during COVID-19, and what can be learned for future crises, this research focused on the recommendations and findings of globally operating business consultancies
This section takes a closertolook at the objectives, the patterns andcase their assignment business model as a whole, were assigned to an overarching to resilience phases and business modelthey elements, before describing how thebusiness patternsmodel le were validated
The provided structure aimed at enabling practitioners to choose suitableInpatterns result of this research is a qualitative of are validated from the catalog according to their individual needs.meta-study
Summary
The current pandemic is accompanied by changing consumer patterns and behavior, disrupted supply chains and the need for effective health measures, among other factors. This underscores the importance of being able to anticipate potential threats, cope effectively with adverse events and adapt to changing conditions. The concept addressing this ability is resilience. To help companies cope with volatility in the short term and achieve resilience in the long run, it is essential to provide them with practical and effective tools [9]. Mallak [11] provides principles and suggests how to apply them
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