Patient′s safety culture form the viewpoint of nurses working at selected charity, private, and public hospitals of Isfahan

Abstract

Context: Patient's safety is the core part of healthcare service providing process and hence improving safety culture in hygienic care system plays a critical role in eliminating or reducing mistakes and generally improving the hygienic care quality. Aims: This study aims at evaluating the viewpoint of nurses working at selected hospitals of Isfahan toward patient's safety culture in 2013. Subjects and Methods: This study is a descriptive-analytical research. Sample community consists of 50 nurses of three selected hospitals in Isfahan and sampling method was chosen to be of stratified kind. Data gathering Questionnaire has been the patient safety culture evaluation questionnaire of the Agency of Healthcare Research and Quality of America (AHRQ). This questionnaire consisted of 44 questions categorized into 14 dimension, 10 dimension of patient safety and 4 dimension of consequences of patient safety culture. Statistical Analysis Used: Analysis of data from descriptive statistics has been conducted using SPSS version 18 software. Results: The amount of positive scores in 10 dimensions of safety culture and 4 dimension of safety culture consequences and almost in every factor of them was at acceptable level. The average of positive scores in 10 dimension of patient safety culture have been 73%, 83%, and 78% for charity, private, and public hospital respectively (feedback and communication about the errors) and lowest (teamwork in part) has the most points won have. Conclusion: Each organization can indeed improve the patient safety by knowing its weaknesses and strengths. For example in this research, hospitals must attention to feedback and communication about error and hospital management support form patient safety.